This Payment Policy describes the payment methods accepted by SteelSeries Life, the currency in which transactions are processed, and important information about how payments are handled on our website.
Accepted Payment Methods
SteelSeries Life accepts the following payment methods for all purchases made on steelserieslife.com:
- Visa (credit and debit cards)
- MasterCard (credit and debit cards)
- PayPal
All payments are processed in United States Dollars (USD) . If your card or PayPal account is denominated in a different currency, your financial institution or PayPal may apply a currency conversion fee. SteelSeries Life does not control or receive any portion of such fees.
Payment Processing
When you place an order on our website, your payment method will be authorized for the full order amount at the time of checkout. The actual charge will be captured when your order is confirmed and begins processing. You will receive an order confirmation email once your payment has been successfully processed.
All transactions are conducted over a secure, SSL-encrypted connection. Your payment card details are transmitted directly to our payment processors and are not stored on our servers. We use industry-standard security measures to protect your financial information throughout the transaction.
No Additional Fees
SteelSeries Life does not charge any additional transaction fees, service fees, or payment processing surcharges. The total amount displayed at checkout is the exact amount that will be charged to your payment method. Shipping is free on all orders within the United States, so there are no hidden costs added after checkout.
Payment Security
We take the security of your payment information seriously. Our checkout process uses SSL (Secure Sockets Layer) encryption to protect all data transmitted during the transaction. We comply with applicable data protection regulations and require our payment processors to maintain the highest standards of payment security.
Failed or Declined Payments
If your payment is declined or fails for any reason, your order will not be processed. You will receive an error notification at checkout and may retry with a different payment method. If you believe your payment was declined in error, please contact your bank or payment provider directly, or reach out to us for assistance.
Refunds
All refunds are issued to the original payment method used for the purchase. For detailed information about refund timelines, please refer to our Return & Refund Policy.
Contact
If you have questions about payment methods, billing, or any payment-related matter:
- Email: info@steelserieslife.com
- Phone: +1 304-881-2208
- Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)