Contact Us

We are here to help. Whether you have a question about an order, need assistance with a product, or simply want to learn more about SteelSeries Life, our customer support team is available to assist you.

Customer Support

Email: info@steelserieslife.com
Phone: +1 304-881-2208
Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Address: 5011 Ann Lee Dr, Cross Lanes, WV 25313, United States

Response Time

We aim to respond to all email inquiries within 1–2 business days. For urgent matters, such as issues with an existing order, we recommend calling us directly during our business hours for the fastest resolution.

Order Inquiries

When contacting us about an order, please have your order number ready. You can find your order number in the confirmation email you received after placing your order. Including your order number in your email will help us assist you more quickly.

Returns and Refunds

If you need to initiate a return or have questions about our refund process, please review our Return & Refund Policy first. If you still need assistance, contact us at info@steelserieslife.com and our team will guide you through the process.

Business Inquiries

For partnership opportunities, wholesale inquiries, or media requests, please email us at info@steelserieslife.com and include “Business Inquiry” in the subject line. We will route your message to the appropriate team member.

Mailing Address

SteelSeries Life
5011 Ann Lee Dr
Cross Lanes, WV 25313
United States